VIVO Infusion, LLC

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Infusion Medical Assistant / Administrative Assistant

Valhalla and West Harrison, NY

This position is per diem to assist with providing coverage at both the Valhalla and West Harrison, NY locations. Various shift availability Monday-Sunday 8:00 am-6:00 pm.

Per diem team members may work up to 20 hours a week and must work a minimum of 1 shift each month.

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Vivo Infusion Medical Assistant/Infusion Admin Assistant:

At Vivo Infusion, our Medical Assistant/Admin Assistants play a crucial role within the infusion center as part of a collaborative medical team. The individual in this role will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

The ideal applicant will be a Certified Medical Assistant with prior administrative and scheduling experience, strong initiative, and exceptional communication skills. The per diem role provides flexibility and the opportunity to work with multiple well-established and highly knowledgeable teams!

If you're a compassionate medical professional with a passion for patient care looking for a flexible opportunity to grow your skills and experience, we would love to hear from you!

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Compensation:

• $22.00 - $26.00/hour

Benefits Offered:

• 401K with Match up to 4%

• Employee Referral Bonus - Uncapped bonus potential

Employment Type & Schedule, FLSA Status:

• Per Diem - May work up to 20 hours/week, with a minimum of 1 shift each month to remain an active team member.

• Schedule - Flexible/Varies, Monday-Sunday 8:00 am - 6:00 pm

• Non-Exempt

Reports to: Clinical Operations Manager

Location(s):

West Harrison: 2 Westchester Park DR, STE 101A, Harrison, NY 10604

Valhalla: 400 Columbus AVE, STE 105, Second Floor-S BLDG, Valhalla, NY 10595

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Primary responsibilities:

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist the Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Secondary responsibilities:

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

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Qualifications:

Education and Experience

• High school graduate or equivalent, required.
• Medical Assistant Certification, strongly preferred
• CPR/BLS, required.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Skills

• Self-motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
• Intermediate computer literacy will be needed in this position. Working knowledge should include Microsoft Office tools, office equipment, and experience utilizing EMR or CSM systems.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

This position will provide coverage for (2) Vivo locations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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WORK ENVIRONMENT & PHYSICAL DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (medical equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell.

Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl.

The employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.

Vivo Infusion is an Equal Opportunity Employer.

RECRUITMENT PRIVACY STATEMENT | Notice to All Applicants:

Vivo Infusion posts all open positions on the Careers page of the company website: https://vivoinfusion.com/careers/

Applicants will never be asked to provide personal identification information (e.g., SSN, Driver’s License, Passport) or financial information (e.g., Banking Information) during the application and Interviewing process.

We may request:

• Contact details such as name, address, email address, and phone number.
• Employment history including previous employers and job titles/positions.
• Background information including academic/professional qualifications, job qualifications, education, certifications or licenses, details included in your CV/resume, transcripts, and employment references.
• Nominated references including their name, contact details, employer, and job role.
• Proof of your eligibility to work in the US.
• Desired salary.

If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data, please contact us at 855.478.1528 or emailing Info@VivoInfusion.com.