VIVO Infusion, LLC

---

Pharmacy Authorization Specialist

Royerford, PA

Vivo Infusion Certified Medical Assistant:

At Vivo Infusion, The Pharmacy Authorization Specialist will be responsible for coordination of all Pharmacy infusion cases inclusive of order intake, authorization submissions, test claim completion, appeal submissions, case financial model creation and scheduling. He or she will demonstrate excellent internal and external customer service in all interactions and embody the mission and values of the organization.

Success in this role results in high quality service provided to internal teammates, referring providers and our patients. Additionally successful completion of this role results in reduced turnaround times from the receipt of order to infusion completion, growing volume of specialty pharmacy infusion patients and increased conversion rates of received referrals to completed infusion.

---

Compensation:

• $20.00 - $21.00/hour

• 5% Annual Bonus Potential - Paid Quarterly (Performance Based)

• Private Equity for the Greater Good - Company-wide Employee Ownership Program

Benefits Offered:

• Medical, Dental, Life, Vision

  • Option for HSA w/ Employer Contribution

• 401K with Match up to 4%

• PTO: Accrual 4+ weeks/YR, buy-back program (get paid for unused PTO), and PTO donation program to allow Vivo team members to donate to others in need

• Wellness Reimbursement Program - $360 Annually

• Employee Referral Bonus - Uncapped bonus potential

• Tuition Assistance Program

• Employee Assistance Program (Employer-provided)

• Short & long-term disability (Employer-provided)

• Life Insurance (Employer-provided)

Employment Type & Schedule, FLSA Status:

• Full-Time

• Monday - Friday; 9:00am - 5:00pm

• Non-Exempt

Reports to: Director of Pharmacy

Location: 649 North Lewis Rd Suite 230A Royersford, PA 19468

---

Primary responsibilities:

• Take directions from pharmacists to ensure successful intake of all new specialty pharmacy cases.
• Responsible for the overall success of pre-appointment activities associated with Healthcare Evolution (HCEV) Pharmacy infusion cases.
• Ensure that all documentation is properly performed within the intake system, pharmacy operations system and clinical workflow system.
• Communicate with Patient Services team via company procedures to verify and validate patient and medication eligibility.
• Communicate to patient services team, clinical operations team and patients as needed to notify them of any relevant information relative to case completion.
• Communicate and coordinate with HCEV pharmacist and pharmacist technician to ensure medication arrives on site prior to appointments and is received by a Vivo team member so that cold chain custody is maintained.
• Monitor and work to improve processes surrounding specialty pharmacy case completion at HCEV.
• Complete all pre-authorization activities associated with HCEV infusion patients.
• Submit appeals as needed for pharmacy infusion patients.
• Collect co-pay amounts for all pharmacy infusion patients. Coordinate with PROs to ensure that all APP applications are completed prior to appointments.

---

Qualifications:

Education and Experience

• Prior experience working for physician practices or pharmacy operations required.
• Experience and expertise in medication authorization processes preferred.
• Must possess outstanding communication and interpersonal skills and demonstrated ability to communicate professionally and effectively with others – up, down, and across the organization, as well as with both internal and external customers.
• Stronger consideration given to individuals that have worked as a pharmacy technician.
• Must be able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• College education preferred but not required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

---

Who We Are:

The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable, safe, and convenient setting! Vivo is a national company with locations in 15 states, providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you.

Our highly trained medical professionals are dedicated to delivering a safe, comfortable, and affordable solution for our patients. We offer an array of advanced therapeutics and provide personalized, care for every patient.

We are passionate about providing high-quality patient care, relationships with our referring Providers, and nurturing our company culture!

Vivo Infusion has received The Gold Seal of Approval® from The Joint Commission.

The Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers.

An organization that achieves The Gold Seal of Approval® shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve.

Learn more about Vivo, by visiting our website: https://vivoinfusion.com/

---

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is usually low to moderate.

The employee is frequently required to sit and infrequently required to stand, lift and/or move up to 50 pounds. While performing the duties of this job, the employee is required to sit, stand, walk and talk, climb stairs, and hear. Requires excellent visual dexterity and manual dexterity.

---

Vivo Infusion is an Equal Opportunity Employer.

RECRUITMENT PRIVACY STATEMENT | Notice to All Applicants:

Vivo Infusion posts all open positions on the Careers page of the company website: https://vivoinfusion.com/careers/

Applicants will never be asked to provide personal identification information (e.g., SSN, Driver’s License, Passport) or financial information (e.g., Banking Information) during the application and Interviewing process.

We may request:

• Contact details such as name, address, email address, and phone number.
• Employment history including previous employers and job titles/positions.
• Background information including academic/professional qualifications, job qualifications, education, certifications or licenses, details included in your CV/resume, transcripts, and employment references.
• Nominated references including their name, contact details, employer, and job role.
• Proof of your eligibility to work in the US.
• Desired salary.

If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data, please contact us at 855.478.1528 or emailing Info@VivoInfusion.com.