Vivo Infusion

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Collections Specialist, Revenue Cycle Management

Remote

The Collections Specialist will work remotely from a home office with a secure network. Only candidates residing in the states below at the time of employment will be able to be considered. Travel with Vivo equipment is not permitted.

Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin, Wyoming, Washington D.C.

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Required qualifications for this position:

• 3 Years of healthcare professional billing experience.

• 2 years of accounts receivable and customer service experience.

Vivo Infusion RCM Collection Specialist:

Are you ready to take on a dynamic role in healthcare revenue cycle management? We are seeking a highly skilled and experienced Collection Specialist to join our RCM team! If you are a detail-oriented, professional healthcare accounting specialist with outstanding communication skills and a passion for problem-solving we would love to connect with you!

This is an exciting opportunity to make a real impact on our revenue cycle process and support our patients. Join us and be part of a team that is dedicated to achieving excellence and providing the ultimate patient experience!

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Compensation:

• Pay Range: $20.00 - $26.50/hr

• 5% Annual Bonus Potential

• Private Equity for the Greater Good - Company-wide Employee Ownership Program

Benefits Offered:

• Medical, Dental, Life, Vision

  • Option for HSA includes Employer Contribution. Contribution varies for individual and family coverage.

• 401K with Match up to 4%

• PTO Accrual: 4+ Weeks/year, PTO buy-back program, and PTO donation program for those in need.

• Wellness Reimbursement Program - $90 Quarterly

• Tuition Assistance

• Employee Referral Bonus

• Employee Assistance Program (Employer-provided)

• Short-term disability (Employer-provided)

• Long-term disability

• Life Insurance

• & More

Reports To: Manager, Revenue Cycle Management

Employment & FLSA Status:

• Full-Time

• Non-Exempt

• Monday-Friday: 8:00 am - 5:00 pm

Location:

The Collections Specialist will work remotely from a home office with a secure network. Only candidates residing in the states below at the time of employment will be able to be considered. Travel with Vivo equipment is not permitted.

Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin, Wyoming, Washington D.C.

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Primary Job Duties:

• Initiate collection follow-up of all unpaid or denied claims with the appropriate payors.
• Research, appeal, and resolve claim rejections/denials.
• Review payments to ensure the accuracy of insurance payments and patient balances.
• Facilitate drug manufacturer co-pay assistance program for patient financial assistance.
• Respond to written Payor communications as indicated with appropriate action in a timely manner.
• Communicate payment trends or insurance denials that impact revenue.
• Thorough documentation of all patient account communication using the provided practice management system.
• Correspond with patients regarding their insurance and payment responsibilities.
• Adhere to HIPPA; Maintain patient records and confidentiality via the Electronic Medical Record System.

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Qualifications:

• High school diploma or equivalent, required.
• 2 year of healthcare professional billing and accounts receivable experience, required.
• 2 year Infusion billing experience, preferred.
• Experience with R2 and WeInfuse programs a plus.
• Microsoft Word, Outlook, and Excel proficiency, required.
• Additional knowledge of insurance, accounting, medical billing, HIPAA, Medicare/Medicaid, medical abbreviations, and terminology, preferred.
• Excellent interpersonal and communication skills both written and verbal, required.
• Excellent attention to detail, required.
• Experience working in a remote capacity preferred. The person in this position will work from a remote home office utilizing Vivo equipment from a secure network.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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About Vivo Infusion:

The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable, safe, and convenient setting! Vivo is a national company with locations in 15 states, providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you.

Our highly trained medical professionals are dedicated to delivering a safe, comfortable, and affordable solution for our patients. We offer an array of advanced therapeutics and provide personalized, care for every patient.

Vivo Infusion has received The Gold Seal of Approval® from The Joint Commission.

The Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers.

An organization that achieves The Gold Seal of Approval® shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve.

Learn more about Vivo, by visiting our website: https://vivoinfusion.com/

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WORK ENVIRONMENT & PHYSICAL DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is frequently required to sit and infrequently required to stand, lift and/or move up to 15 pounds. While performing the duties of this job, the employee is required to sit, stand, talk, and hear. Requires excellent visual dexterity and manual dexterity.

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RECRUITMENT PRIVACY STATEMENT | Notice to All Applicants:

Vivo Infusion posts all open positions on the Careers page of the company website: https://vivoinfusion.com/careers/

Applicants will never be asked to provide personal identification information (e.g., SSN, Driver’s License, Passport) or financial information (e.g., Banking Information) during the application and Interviewing process.

We may request:

• Contact details such as name, address, email address, and phone number.
• Employment history including previous employers and job titles/positions.
• Background information including academic/professional qualifications, job qualifications, education, certifications or licenses, details included in your CV/resume, transcripts, and employment references.
• Nominated references including their name, contact details, employer, and job role.
• Proof of your eligibility to work in the US.
• Desired salary.

If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data, please contact us at 855.478.1528 or emailing Info@VivoInfusion.com.